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Have questions? Explore the answers to our most common customer inquiries.
To verify your account, go to the settings page, upload your ID, and follow the KYC instructions. Verification usually completes within 24 hours.
Click “Forgot Password” on the login page. Enter your email and follow the instructions sent to reset your password securely.
We support a wide range of cryptocurrencies, including BTC, ETH, USDT, and popular altcoins. Visit the Trading section for a full list.
Navigate to the Wallet page. Choose your asset, then follow the instructions to deposit or withdraw securely and quickly.
Yes. We implement multi-layer encryption, 2FA, cold wallet storage, and real-time monitoring to ensure asset safety and user trust.
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